Maintenance

Sunray “ONE CALL” Division for Door Service & Breakdown

LPS 1197 Preventative Care/Service/Maintenance and Emergency Breakdown

SUNRAY are delighted to announce that they are now accredited with the LPS 1197 certification enabling us to offer complete assurance in the form of 24/7 assistance for Emergency Door Support, covering Preventive Care, Maintenance and Breakdown for all types of Steel Security and Fire Doors.

With today’s demands of ensuring any Door in the built environment remains fully functional and compliant for Security and Access, it is essential for any building or FM manager to have the assurance and confidence that building integrity is not compromised through Door failure.

SUNRAY’s options of Emergency response and Preventative Care packages provide exceptional levels of customer service and regardless of which option is right for your building deliver the correct solution.

There are 4 levels of PCM (Preventive Care and Maintenance) BRONZE, SILVER, GOLD and PLATINUM and a separate hotline in the event of emergency call out if you are not subscribed to one of the packages.

Annual Preventative Care, Maintenance and Breakdown Cover

Sunray “ONE CALL” emergency call out for door malfunction 24/7/365

It is impossible to predict just when an issue may occur with a critical part of any building, however when it does typically and inevitably it causes a problem which requires immediate attention and corrective action.

With issues specifically relating to Door malfunction, it often means a conflict with the Security and integrity of the building, management of safe ingress and egress

for entrance/exit users, and of course asset protection, not to mention the impact and costs associated with business or building interruption.

Therefore immediate action to ensure fast effective and quality remedial solution is a must have for any building owner or manager.

SUNRAY’s “ONE CALL” is designed to provide exactly the type of reliance synonymous to our business ethos of delivering a best in service, ensuring your problems are our solutions. Whatever the time, day or season we can respond to Door Failure and Emergency Door Response cover the following;

R

Door Failure

Electronic or Mechanical Locking

R

Door Failure

Hinge, Handle, Lever or Strike

R

Door Failure

Misalignment from impact/attack/Vandalism

R

Door Failure

Broken or Operation of Door Closer

R

Door Failure

Broken Vision Panels

R

Total Replacement Option

With free survey